1. How many years/months
have you been using the Internet?
1a. How many hours
a day do you spend using the Internet at WORK/SCHOOL?
1b. How many hours
a day do you spend using the Internet at HOME?
1c.
In total, how many hours per week do you spend using the Internet?
2.
What do you primarily use the Internet for? (Please check all that
apply)
Education
Shopping
Entertainment
Work/Business
Communication with others
Gathering information
Wasting time
Other
3.
How often do you use the following each week?
Email
Chat
Newsgroups
Online games
Sex sites
Shopping
Downloading music
Online banking
4. Which
of the following have you done? For the tasks you have done, rate how
capable you felt doing these.
Done
Capable
ordered a product/service
by filling out a form on the Web
made a purchase
online for more than £100
created a Web
page from scratch using an HTML editor
customised a Web
page for yourself (e.g. using Geocities)
changed your browser's
"startup" or "home" page
changed your "cookie" preferences
participated in
an online chat or discussion (not including email)
listened to a radio broadcast
online
made a telephone call online
used an online
directory to find an address/telephone number
taken an online class
sent a fax online
used streaming audio over
the Internet
used video conferencing over
the Internet
used digital signature/ID
cards
used technologies
such as Java, Shockwave or Applets
downloaded software from the
Internet
transferred files between
servers
completed an online survey
5.
What types of information do you search for? (Please check all that
apply)
Commercial products/services
Health
Financial
Job/Home listings
Reference material
Other
6a.
To what extent do you use the Internet to search for specific information?
6b. To what extent
do you use the Internet to browse for general information?
6c. To what extent
do you use the Internet to just explore?
7.
Out of 100%, estimate the percentage of the total time on the Internet
spent:
% Searching for specific information
% Browsing for general information
% Exploring
(The 3 boxes should
total 100)
8.
Think of an example when you were searching the Internet
for specific information. Describe in detail what you did to find what you wanted (not what but
HOW you found the info)
9.
Think of an example when you were browsing the Internet
for general information. Describe in detail what you did to find what you wanted (not what but
HOW you found the info)
10.
Think of an example when you were exploring the Internet
just for fun. Describe in detail what you did to find what you wanted (not what but
HOW you found the info)
11.
What do you find is the biggest problem using the Internet? (Please
check all that apply)
Not being able to find the information I am looking for
Not being able to efficiently organise the information I gather
Not being able to find a page I know is out there
Not being able to return to a page I once visited
Not being able to determine where I am
Not being able to visualise where I have been and where I can go
It takes too long to view/download pages
Sites that require me to register with them
Encountering links that do not work
Encountering sites that want me to pay to access information
Sites that are not compatible with all browsers
Sites with too many graphics or useless graphics
Other
12.
Use these criteria for the next question:
Novice
Uses
step by step instructions, usually needs some guidance
Intermediate
Uses basic
and default features of a few Internet resources
Advanced
Uses more
powerful features of many Internet resources
Expert
Has detailed
knowledge of most Internet resources
Please select
your skill level based on the above scale
13.
How frequently have you used the Internet instead of the following activities
in the past 6 months?
Instead of watching
TV?
Instead of talking on the
phone?
Instead of sleeping?
Instead of exercising?
Instead of reading?
Instead of going to the movies?
Instead of going out/socialising?
Instead of doing household
work?
Instead of working?
14.
To what extent has the Web become a part of your everyday life?
15a. How capable do you feel
using computers, in general?
15b. How capable do you feel
using the Internet?
15c. How satisfied are you
with your current skills for using the Internet?
16a. How easy is the Internet
to use?
16b.
How easy is it to become skillful at using the Internet?
16c. How easy is it to interact
with the Internet?
17.
Rate the following statements according to how strongly you dis/agree
with them
The Internet is
an efficient way of getting information
I feel intimidated by the
Internet
The Internet is responsible
for many of the good things we enjoy
There are unlimited possibilities
of Internet applications
The Internet is frustrating
to work with
The Internet can eliminate
a lot of tedious work
The Internet is dehumanising
to society
The Internet is enhancing
our standard of living
The disadvantages of the Internet
outweigh its advantages
The Internet helps me create
new ideas
The Internet helps me put
new ideas into action
The Internet makes me uncomfortable
because I don't understand it
18.
To what extent do you understand the Internet?
18b. To what extent do you
understand the terms used to describe the function/components of the Internet?
19.
Give a description of what you think the Internet is ...
20.
Complete the following statements:
When I think of
the Internet, I think of ...
The Internet is like a ...
21a.
Think about sitting in front of your computer. You are about to access
the Internet. Rate how clear your thoughts are when thinking about ...
The shape and
size of the Internet
How it is structured
How it is linked
How information is retrieved
and shared
21b. You are searching
the Internet for specific information. Rate how clear your thoughts are
when thinking about ...
Going to your home page
The search engine
Accessing the information
Continuing your search for
information
22a.
When thinking about the above scenarios, your thoughts were mainly ...
22b. On the whole,
you tend to think in ...
22c. Which do you
find more intuitive/easier to understand?
Why?
22d. Do you use
different senses when thinking about different things?
Give a few examples
...
Please
contact me if you wish to use this questionnaire for your own research.
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